Why Portland Airport Dropped in 2025 J.D. Power Rankings | PDX Airport Update (2025)

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The Portland International Airport has been riding high lately, topping best airport lists and even earning a prestigious international honor. Now, it’s time for a slice of humble pie.

A 2025 ranking by J.D. Power released Wednesday ranks North American airports based on its Overall Customer Satisfaction Index and, perhaps to the shock of PDX super fans, the Portland airport is not at the top.

Jamie Hale

Outdoors and Travel Reporter/Peak Northwest host

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Why Portland Airport Dropped in 2025 J.D. Power Rankings | PDX Airport Update (2025)
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